Brian Kovatch, Global Application Design Manager, Haworth, Inc. |
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Application Maintenance Practice (AMP) |
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In today's economy, it is no surprise why companies outsource their enterprise business systems management. To remain competitive and productive in today's economy, IT leaders deal with an array of challenges. These challenges, resource bandwidth, staffing, training, and productivity, to name a few, can greatly diminish a company's ability to compete. Application Maintenance Practice (AMP) addresses these issues. Application Maintenance Practice is an outsourcing agreement where Sapiens is able to reduce the risk and cost of application maintenance for your business. AMP will save you time, resources, and money by transforming your business operation into a more efficient, open enterprise, that draws its resources from a pool of highly experienced IT Professionals. Sapiens works up front with your company to design an AMP program that fits your business objectives and goals with flexible, tactical, and cost effective services tailored to your company. |
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How Does AMP Fit Your Business Model? |
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Through collaboration. Sapiens works up front with you to design an AMP program that fits your business model and target objectives. A cooperative client/AMP team sets performance-based goals such as:
- Tighter control of IT maintenance and support operations, allowing greater focus on strategic IT issues
- Reduced costs associated with application management, to improve bottom-line performance
- Improved user satisfaction based on targeted improvements in services and reduced time to market as well as software functionality and quality.
Sapiens moves rapidly to employ its seasoned technical and domain experts to ensure we achieve your goals. To learn more about Sapiens' AMP, please call 800-858-9743 or e-mail Sapiens at info@sapiens.com. |
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Adept professionals with extensive cross-functional experience shorten the learning curve, maximizing ROI by reducing the headcount, further accelerating ROI. |
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Enhanced Focus On Core Business |
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Sapiens assumes responsibility for managing day-to-day back-office operations to the client's desired level-freeing management to focus on strategic company initiatives and assign staff to high-value projects. Through business experience, SMP professionals identify business process improvement opportunities. |
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AMP professionals understand the technical issues companies face. They bring a fresh perspective to an IT challenge, frequently producing breakthroughs that improve performance. |
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Improve IT Service Quality |
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AMP professionals organize and optimize enterprise system performance to deliver a higher level of service to company-wide system and business users. Proven delivery methodology combined with SMP team experience produce unmatched deliverables. |
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In addition to your dedicated AMP engagement team, AMP practice provides you with flexible and scaleable services that meet ever-changing requirements. For example, a short-term need for an additional large number of expert resources to support acquisitions or mergers. |
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Access To Advanced Technology |
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eMerge can solve enterprise system challenges. The AMP team can rapidly expedite asset discovery and analyze legacy applications for impact analysis and maintenance. IBM's WebSphere suite of products solves enterprise challenges, while Sapiens Blueprint can help in planning. Moreover, the AMP team has direct access to Sapiens' R&D personnel, some of the best and brightest in the business. |
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Continuous Process Improvements |
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AMP professionals design, build, and manage business systems to operate better and faster at less cost. We work with you to make ongoing improvements in system effectiveness and efficiency. |
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An assigned and dedicated Engagement and Delivery executive works closely with partners in your IT/business organization to continuously refine and monitor the engagement. Periodic monitoring, according to your needs, status reports, and meetings will keep you in control and ensure efficiency. |
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